Privacy statement for users of the IT’S MY BIKE dealer portal

General information

We value your trust. This means we take the protection of your personal data very seriously. We treat your personal data with confidentiality and in accordance with the provisions of data privacy law and this data privacy statement.

When you use the IT'S MY BIKE service portal, we collect a variety of personal data. This data privacy statement explains the data that we collect and what we use them for. It also describes how this is carried out and why.

Who is responsible for data processing?

The operator handles data processing for this app.

IoT Venture GmbH
c/o HUB 31
Hilpertstr. 31
64295 Darmstadt
Phone: +49 800 0060751

How can you contact the data protection officer?


What data do we process?

When you use the IT'S MY BIKE retailer portal, you need to enter data into the input fields, which we then process:

Your IP address is also stored for a maximum of seven weeks to ensure that our service is secure and functions correctly. The legal basis for such storage is Art. 6 (1) (f) GDPR.

What do we use your data for? What is the legal basis?

Contact, contract and bicycle data need to be processed to provide IT'S MY BIKE services for sale and use for end customers. Data need to be processed to comply with contracts and processing has its legal basis in Art. 6 (1) (b) GDPR.

Log files are processed based on our legitimate interest to guarantee that our website is secure and reliable. (Art. 6 (1) (f) GDPR)

Who receives your data?

Within our company, the only persons and offices who receive your personal data are those who require them to fulfil our contractual or statutory obligations.

The locations of the branch(es) are shown with company contact data on the website

We use different service providers to fulfil our contractual and legal obligations. This is the case with data hosting, for example. As a general rule, all data are stored on servers within the EU or, in exceptional cases, in the US. No data are transferred to any other countries outside the EU.

In the event that personal data is also processed in the USA, we ensure that the contractor is contractually obliged to maintain a level of data protection equivalent to that in the EU (EU standard data protection clauses).

What are your rights with respect to your data?

You have the right to receive information on the source, recipient and intended use of your stored personal data free of charge at all times. You also have the right to request rectification, suspension or erasure of such data. You may contact us or our Data Protection Officer at any time for further information on this topic or matters related to data privacy. Moreover, you also have a right of appeal to the competent supervisory authority. The competent supervisory authority for matters of data privacy law is the State Data Privacy Authority in the German Federal State of Hesse, where the company has its registered office. You will find a list of data protection authorities and their contact details at:

Last update: September 2020